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Frequently Asked Questions
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Frequently Asked Questions
The following are the most commonly asked questions about CRB Disclosures. If you can't find the answer to your question, please don't hesitate to contact us for friendly advice.
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What are Registered/Umbrella Bodies?
What is a CRB Disclosure?
How does this work?
What is the difference between a Standard and Enhanced Disclosure?
What if the applicant does have a criminal record?
How do we process an application through Mayflower?
What happens to my application form once it has been received by the Criminal Records Bureau?
Who keeps the disclosure form?
How long does a disclosure last?
Can it be used for a second position?
What is the Code of Practice?
What is the Rehabilitation of Offenders Act (ROA) 1974?
How much do you charge?
What are Registered/Umbrella Bodies?
These organisations are entitled to ask exempted questions under the Exceptions Order to the Rehabilitation of Offenders Act (ROA) 1974 Exceptions Order 1975 or will countersign applications on behalf of people or organisations who themselves are entitled to ask exempted questions.
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What is a CRB Disclosure?
The Criminal Records Bureau is an executive agency of the Home Office, set up to protect children and vulnerable adults from unsuitable people who in the course of their work, are in a position where they may harm them. The disclosure provides evidence of any past cautions, convictions or warnings the person may have had.
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How does this work?
Establishing the true identity of the applicant is the key to subsequent searching of police records and this is done by checking a number of identity documents on behalf of the CRB.
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What is the difference between a Standard and Enhanced Disclosure?
Additional police records are checked for an Enhanced Disclosure. The level of disclosure required will depend on the job applied for, and Mayflower will be able to advise you which level is applicable to your requirements
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What if the applicant does have a criminal record?
This is not necessarily a bar to employment and is not always a valid reason for rejection of a job candidate. An information sheet regarding employment of people with a criminal record will be provided at the time of registration with Mayflower.
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How do we process an application through Mayflower?
When you require a disclosure for a potential job applicant, contact us with the name, address and telephone number of the applicant and the job applied for. We will then contact the applicant, and you, as employer, do not need to do anything further!
Alternatively, we can send an application pack for you to include with your own correspondence.
We can also accept a completed on-line application. On completion of the on-line application form, a hard copy of the form will be returned to the applicant for their signature. This must then be returned to us signed and with the supporting ID documentation.
We can also provide a Disclosure Outsourcing Service for those organisations that require a customised service.
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What happens to my application form once it has been received by the Criminal Records Bureau?
The following movie will guide you through all the steps of the application process for a CRB Check, from why you might need a check and how you go about getting one, to receiving the results. It also shows what happens to your information each step of the way.
View the application process here: CRB - The Movie
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Who keeps the disclosure form?
The Registered Body (Mayflower Disclosure Services Ltd) and the applicant both receive a copy of the disclosure from the CRB. We will then inform you in writing of the information noted, but we will keep the disclosure in a secure place as required by law. It is an offence to photo-copy a disclosure, and although you may ask your job applicant to see their copy, you may not copy or keep it.
Arrangements can be made for those organisations who would like us to send them our copy. The organisation concerned will need to have set up a policy on the secure storage, handling, use, retention and disposal of Disclosures and Disclosure Information.
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How long does a disclosure last?
The disclosure will show the date on which it was printed, so the older it is, the less reliable it is. However, there is no expiry date.
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Can it be used for a second position?
If any applicant already has a disclosure, you may decide to accept it. We are happy to offer advice in this instance.
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What is the Code of Practice?
Organisations that wish to use CRB checks must comply with the CRB's Code of Practice, developed after a lengthy public consultation exercise with input from a range of organisations.
The Code of Practice is intended to ensure - and to provide assurance to those applying for Standard and Enhanced Disclosures - that the information released will be used fairly. The Code also seeks to ensure that sensitive personal information is handled and stored appropriately and is kept for only as long as necessary.
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What is the Rehabilitation of Offenders Act (ROA) 1974?
The Rehabilitation of Offenders Act (ROA) 1974 applies to England, Scotland and Wales, and is aimed at helping people who have been convicted of a criminal offence and who have not re-offended since.
Anyone who has been convicted of a criminal offence, and received a sentence of not more than 2.5 years in prison, benefits as a result of the Act, if he or she is not convicted again during a specified period otherwise known as the 'rehabilitation period'. The length of this period depends on the sentence given for the original offence and runs from the date of the conviction. If the person does not re-offend during this rehabilitation period, they become a 'rehabilitated person', and their conviction becomes 'spent'.
Once a conviction is 'spent', the convicted person does not have to reveal it or admit its existence in most circumstances. However, there are some exceptions relating to employment and these are listed in the Exceptions Order to the ROA. The two main exceptions relate to working with children or working with the elderly or sick people. If a person wants to apply for a position that involves working with children or working with the elderly or sick people they are required to reveal all convictions, both spent and unspent. As the CRB checks are only available for people applying for such positions, the checks will reveal both spent and unspent convictions.
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How much do you charge?
Our administrative charge for an individual CRB Disclosure application starts from £9.99. This excludes the present cost of a CRB check. Outsourcing charges on bulk orders is negotiable dependent on quantity required. Please feel free to contact us for further information.
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2007 Mayflower Disclosure Services Ltd
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